Privacy Policy & Terms and Conditions for The Suites Spot

Last Updated: October 27, 2024

The Suites Spot (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms & Conditions describe how we collect, use, and share data when you interact with our website, https://thesuitesspotsalon.com/ (the “Site”). By using the Site, you agree to this policy.

1. Information We Collect

We collect various types of information when you visit the Site, including:

• Personal Information: When you complete forms, interact with our chatbots, or contact us directly, we may collect your name, email address, phone number, and any other information you choose to provide.
• Usage Data and Tracking Information: We use cookies and tracking technologies, such as Google Analytics, Google Ads, Meta (Facebook) Pixel, Google Tag Manager, and Zoho PageSense, to collect information on your interactions with the Site. This may include your IP address, browser type, pages viewed, and time spent on the Site.

2. How We Use Your Information

The information we collect is used to:

• Respond to inquiries and manage form submissions.
• Improve the functionality and user experience of the Site.
• Conduct site analytics and performance monitoring using tools like Google Analytics and Zoho PageSense.
• Manage advertising and retargeting campaigns via Google Ads and Meta Pixel.
• Integrate and manage chatbot interactions to enhance customer service.
• Track and optimize marketing campaign effectiveness.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to personalize and enhance your experience. These technologies allow us and third parties (like Google Analytics and Meta Pixel) to monitor usage patterns and deliver targeted content.

You can control cookies through your browser settings. Note that disabling cookies may impact some features of the Site.

4. Information Sharing

We do not sell your personal data to third parties. However, we may share information with trusted service providers who assist us in operating the Site, including:

• Google Analytics and Zoho PageSense for data analytics.
• Google Ads and Meta Pixel for advertising and retargeting.
• Hosting providers and other essential vendors for Site operation.

These third-party providers are bound to protect your data and only use it as necessary to perform their services for us.

5. Your Consent to Communication

By providing your contact information, you consent to receive communications from The Suites Spot via email, phone, or SMS, based on the information provided. You can opt-out of marketing communications by following the unsubscribe link in our emails or contacting us at info@thesuitesspotsalon.com.

6. Data Security

We take reasonable steps to secure your information from unauthorized access and disclosure. However, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may include links to third-party websites, which are not governed by this policy. We encourage you to review the privacy policies of these external sites as we are not responsible for their content or privacy practices.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your data.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of cookies and marketing communications at any time.

To exercise any of these rights, please contact us at info@thesuitesspotsalon.com.

9. Policy Updates

We may update this Privacy Policy and Terms & Conditions as necessary. Changes will be posted on this page with an updated “Last Updated” date. Please check this page periodically for updates.

10. Contact Information

For questions about this Privacy Policy and Terms & Conditions, please reach out to us:

The Suites Spot
Email: info@thesuitesspotsalon.com
Website: https://thesuitesspotsalon.com/